This policy was last updated on February 15, 2023.
This document (the “PTC”) sets forth the terms and conditions under which the services provided through the www.qreatiq.com and www.qreatiq.net domain names (the “Site”) is provided by QREATIQ DIGITAL LLC (hereinafter referred to as “us”, “we” or the “Company”), a United State of America entity with registered address at 38 Greene St, New York, NY 10013, United States, and IRS EIN. (Taxpayer ID) 80-0861733. You may contact us regarding Qreatiq by filling out our Contact Form.
We reserve at any time the right to require payment of fees for certain or all Services. You shall pay all applicable fees, as described on the Site, in connection with those of our Services selected by you. We reserve the right to change the price and to institute new charges at any time upon notice to you (i.e. on the website and/or by email).
By continuing to use or access the Services after such changes come into effect, you agree to be bound by the new or increased charges.
Any fees paid hereunder are non-refundable.
Subject to applicable legal requirements, failure to pay fees may result in the suspension or termination of your Account, as this term is further described in the Service Terms and Conditions, and may further result in a loss of your data associated with the use of the Services.
The prices for the Services exclude VAT, sales taxes and any other taxes, as applicable. VAT is the value added tax that must be applied to the Services sold within certain territories and it may apply to you or not depending on several circumstances. We will calculate the fees and any applicable taxes and show that information to you before checkout.
Payment of the Services is to be made by credit or debit card, and any amounts due are payable upon plan or add-on subscription (net 0). Payments are processed by means of a third party, which is certified in accordance with PCI Level 1 requirements. Therefore, we have no access to payment information, nor subsequently store said piece of information.
You must update the payment information provided to us from time to time, in order to ensure that it is accurate and up-to-date. Should a payment not be processed because you fail to meet the obligations set forth in this section, your access to or use of the Services may be suspended or terminated, as described in more detail in section 6 of the Service Terms and Conditions. Therefore, you warrant and represent that you will only submit payment information that is valid, and that you are authorized to use.
4. Invoicing and reimbursements
The Services are invoiced in advance, with monthly or annual frequency, depending on the period contracted. You expressly authorize us to issue electronic invoices for the Services, that will be sent to the email address you provided when creating your Account.
Fees are nonrefundable. We will not refund any amount nor grant any credit for contracts (including any add-ons you may have purchased from time to time) that are cancelled before reaching their end date.
5. Automatically upgrading your plan
If you are under a paid plan, you may opt to automatically upgrade to the next available plan in the event that you reach the response limits covered by the subscription you initially purchased. This feature is available on the ‘Settings’ menu and, if so activated, you will be expressly authorizing us to charge you for the difference between your then-current plan and the plan you are updating to, prorated to the remainder days of your subscription term. The paid plan to which you have been upgraded to will be auto-renewing on a rolling basis, as further explained in the Services Terms and Conditions.
These Payment Terms and Conditions are drafted both in plain and legal versions. In case of any discrepancies, the legal version included herein shall prevail and take precedence with respect to the plain version.